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Warranty and Return Policy

WARRANTY POLICY

Thank you for your anb components product purchase. Effective March 21, 2016, all anb components products are warranted to be free from defects for up to one (1) year from the date of purchase, unless stated on the product description or label.

ALL WARRANTY WILL BE VOIDED FOR THE FOLLOWING REASONS

  • Physical damage (e.g. cracked glass, water damage, damaged LCD, torn ribbons, scratched-off paint, damaged screw holes and damages due to improper installation or removal, etc)
  • Expired warranty date
  • Cracked or damaged IC controller chip for LCD
  • Tampered or missing warranty seal
  • All Samsung LCD with digitizer that has been installed
  • Folded flex cable on iPad Mini digitizers (improper installation)
  • Removal of small components
  • Note: In the event that parts are defective, anb components will issue a replacement credit to customer’s account with current item’s selling price or original purchase price, whichever is lower.

    Order Discrepancies
    For any discrepancies and/or shipping damage, customers must notify anb components within two (2) days from the date received, so that we may investigate and resolve the situation accordingly. For delivery and customer pick-up, customers must inspect and verify all goods prior to accepting the order, anb components is not liable for any discrepancies or damages after the order has been signed and received.



    RETURN POLICY

    Within 30 Days
    All merchandise, unless otherwise indicated, may be returned within thirty (30) days of the original purchase date for a full refund less shipping cost plus 15% restocking fee. Item(s) must be in original package and condition.

    After 30 Days
    No refund will be given after 30 days of the original purchase date.

    Return Procedures (for both Defective and Non‐Defective parts)

  • Please package the RMA items properly to avoid damages during shipping. anb components is not responsible for lost or damaged items due to shipping.
  • All RMA items must be shipped back to anb components. We recommend using shipping methods with a tracking number. anb components does not cover any return shipping fees.
  • It is the customer’s responsibility to send back the RMA items to anb components in a timely manner.
  • All received RMA items will be processed within seven (7) business days.
  • You must fill out the RMA Worksheet and tape the defective reason for each item with the RMA Checklist
  • The RMA Worksheet can be downloaded here: RMA WORKSHEET. .
  • The RMA Checklist can be downloaded here: RMA CHECKLIST. .
  • RMA items received without the RMA Worksheet and taped RMA Checklist indicating the defective reason will be delayed beyond the seven (7) business days
  • Once our RMA department has approved the RMA item(s), we will conduct an even exchange of the RMA item(s).
  • Policy Abuse
    Unfortunately, some customers abuse our warranty & return policy. Continued abuse of our warranty & return policy will result in stricter policies applied in the future.

    Policy Changes
    These policies are subject to change at any time and without notice.

    OLD WARRANTY POLICY (Orders placed before March 21, 2016)

    30-Day Warranty

  • All Samsung LCD with digitizer
  • All LG LCD with digitizer
  • All iPad LCD
  • iPad Mini 3rd Gen
  • All batteries
  • All small parts
  • 90-Day Warranty

  • iPhone 6 and 6 Plus LCD with digitizer (products purchased on or after July 1, 2015)
  • One (1) Year Warranty

  • iPhone 4 and 4S LCD with digitizer
  • iPhone 5, 5C and 5S LCD with digitizer
  • iPad, 2, 3, 4, Mini (1st Gen and 2nd Gen) and Air (1st Gen) digitizer
  • iPod Touch 4th and 5th Gen LCD with digitizer